Web Dashboard Admin Knowledge Base
Home
How-To Articles
Members

Edit member profiles

Edited

To edit a member’s profile, click the three-dot icon in the upper right (on any section of the profile page), and click Edit.

Names, phone numbers, and email addresses cannot be edited in the Web Dashboard. They can be edited by the user on their own or by Parkade Support.

  • If a member ever needs contact information on their account changed, do not create a new account for them. Always have them update the information on their own (they can edit their own name, email address, and phone number in the Settings section of the Parkade app).

You can edit their role or lot connection.

You can edit the group if Parkade isn't integrated with the lot's PMS. When Parkade is integrated with the PMS, you can only edit the group if the member’s Synced Data setting is Disconnected.

If Parkade is synced with the lot’s PMS, you can edit the Synced Data.

  • Synced: The default selection.

  • Manual: If you want to change what resident ID a Parkade account is associated with, select this. Then, in the Resident field, enter the resident ID you want to associate it with instead and select the entry for it. The group will update automatically based on the selected resident ID.

  • Disconnected: If you don’t want the account associated with a resident ID, select this. This is for situations such as when an employee is also a resident, and they should be in a group for employees, not their unit’s group.