The Payments Alerts section shows:

• All failed payments, along with actions that can be taken on then.

• All fees.

The Failed Payments section lists all open failed payments on accounts in that lot.

Clicking the three-dot icon next to a failed payment shows options:

• View reservation: View the reservation the failed payment is related to .

• View invoice: View the invoice for that failed payment.

• Void invoice: Void the invoice for that failed payment. This means the user will no longer see or be prompted to pay this payment.

• End reservation: This changes the total due to a recalculated amount, based on the invoice start to the reservation end. The user is still required to pay the invoice, unless you also void it. You can only end a reservation that's active, and can only select an end that's after both the reservation start time and the current invoice period start time.

The Fees section shows all fees that have been issued to users in the lot.

Clicking the three-dot icon next to a fee shows the option to view the fee details.

Issued To: The account the fee was issued to.

Issued: The date the fee was issued.

Type:

• Unauthorized parking: A fee related to unauthorized parking, typically parking without a reservation.

• General fee: A fee for anything not related to unauthorized parking.

Problem: The problem ID (and link) to the report related to an Unathorized Parking fee.

Status: The status of that fee.

Canceled:

• X: The fee has not been canceled.

• Checkmark: The fee was canceled.

Amount: The fee amount.